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Guarantees
Steel Revolt Warranty Information
 

Thank you for purchasing a Tungsten Carbide / High-Tech Ceramic ring from STEEL REVOLT®. Our STEEL REVOLT® rings come with a lifetime warranty. They are guaranteed to be free of manufacturing defects. We also guarantee the metal on our rings to be scratch and shatter RESISTANT. Inlays on the rings are covered with high-impact resin and may dent and scratch based on the amount of wear adding character to your ring.

WHEN TO USE WARRANTY:
1. You believe there is a manufacturing defect (you will have to return it for evaluation);
2. The ring had to be broken to remove it in an emergency;
3. The inlay does not look as good as it did the day you purchased the ring;
4. It breaks;
5. You need to exchange it for a different size.


STEPS TO TAKE FOR A WARRANTY CLAIM:

1. Email warranty@steelrevolt.com with pictures of the ring in question and proof of purchase. You will receive a reply with RA# (return authorization number) confirming the start of the process. Attached to the email you will find a form that has to be filled out and included in the package.

2. Safely package your ring, include a $35 money order, and ship it to the address specified in the email. If we do not receive your ring, we cannot process your claim.
DO NOT mail your ring without obtaining RA#. It will not be processed and it will not be returned to you.

3. Once we receive your ring, we will send you a new one* within 3-7 business days.

Some items that were discontinued and therefore sold at a "deeply discounted" price are not covered under this warranty.

*We reserve the right to substitute styles if the original style is no longer available.
SunCoast Watch Warranty
 

Your SunCoast watch has a limited manufacturer defect warranty for a period of one year after the date of purchase.

Warranty terms and conditions:

Proof of purchase from authorized SunCoast watch dealer is required for the watch to be repaired free of charge for a manufacturing defect, within coverage period. If the watch can not be repaired to normal condition, we will replace your SunCoast watch with the same or similar model in the same or similar color.

SunCoast watch warranty DOES NOT COVER:

  • Normal wear and tear or deterioration - including watch band, links, clasp, or crown.
  • Damage from abnormal/abusive use, lack of care, negligence
  • Damages caused by third party (e.g. battery replacement, repairs, link removals, alterations or damage caused by the link tool being used incorrectly)
  • Breaking and scratching of crystal
  • Damages to links caused by the removal of link(s)
  • Accidents (knocks, dents, cracks, broken links etc.)
  • Incorrect use of the watch
  • The life of the battery
  • Loss or Theft

Instructions for SunCoast watch warranty repair return:

Email: suncoast@steelrevolt.com with a proof of purchase and briefly describe the issue. Once you receive your RA number, please ship your watch to:
Sun Coast
535 Parkway
Gatlinburg, TN 37738

Note: We will try to repair your watch in 7-14 business days. However, if we need special part(s) to complete repair of your watch, additional time may be needed.


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